Start date ASAP
We are an award winning Irish food and lifestyle business built around innovation, collaboration and creativity... and most importantly delicious food! Driven by our love of natural, simple ingredients and our belief that treats should always be delicious, we're on a mission to reinvent the classics, starting with ice cream and chocolate. We are delighted to now have our very own flagship store right in the heart of Dublin 6. And that’s where you come in!
About the Role:
We are currently seeking a dedicated and passionate Retail and Café Manager with extremely strong operational experience to join the team, and take ownership of this amazing project along with the founders.
If you are passionate about hospitality and have previous managerial experience in a busy food or grocery retail, then we would love to hear from you!
What it involves:
- Maintaining and improving upon current processes & structures that will deliver efficiencies across the business
- Overseeing day to day operations & taking ownership of this exciting venue
- Recruitment and training of new employees in line with company ethos and values
- Management of weekly rosters
- Leading the team in terms of providing excellent customer service
- Maintaining excellent site standards
- Meeting HACCP and food safety standards
- Liaising with in house Chocolatier around in store offerings
- Owning and driving the Profit & Loss for the store and identifying opportunities to grow the business
- Challenging and driving operational efficiencies throughout the store
- 2 years previous management experience leading a project and team
- Passionate about our brand and determined to drive this project as far as it can go
- A strong passion for high standards and pushing goals
- A keen interest in healthy living and wellbeing
- A cool and calm head, and a strategic mind
- Ability to read data and make decisions from it
- Excellent customer service skills
- Strong operational excellence
- Trustworthy and loyal with previous keyholder responsibility
- Must be a self starter
- Paid holidays
- Company discount on delicious treats
Our Mission and our Values:
- To create insanely delicious treats from the simplest ingredients, made with love, by hand.
- To build a store at the heart of the community
- To be of benefit to our neighbours
- To offer every single customer a unique and welcoming experience
- To deliver exceptional customer service
- To highlight who we are and what we do at every step
- To find creative solutions
- To build a happy and valued team
Role is based in Ranelagh, Dublin, Ireland.
Send your cv and cover letter to firstname.lastname@example.org