Store Manager

We're looking for a General Manager for our new flagship store

Start date - October 1st 2021

About Us: 

We are an award winning Irish food and lifestyle business built around innovation, collaboration and creativity... and most importantly delicious food. Driven by our love of natural, simple ingredients and our belief that treats should always be delicious, we're on a mission to reinvent the classics, starting with ice cream and chocolate.  It is an exciting time for the brand as we launch new products and enter new channels, and markets. We are now delighted to be opening our very own flagship store right in the heart of Dublin 6. And that’s where you come in!

About the Role: 

We are currently seeking a dedicated and passionate Retail and Café Manager with extremely strong operational experience to join the team and help launch this amazing project with us. If you are passionate about hospitality and have previous managerial experience in a busy food or grocery retail, then we would love to hear from you!

What it involves:

  • Overseeing day-to-day operations
  • Recruitment and training of new employees in line with company ethos and values
  • Leading the team in terms of providing excellent customer service
  • Maintaining excellent site standards
  • Meeting HACCP and food safety standards
  • Liaising with the Chef
  • Owning and driving the Profit & Loss for the store and identifying opportunities  to grow the business
  • Challenging and driving operational efficiencies throughout the store .

What's needed:  

  • 2 years previous management experience leading a project and team
  • Passionate about our brand and determined to drive this project as far as it can go
  • A strong passion for high standards and pushing goals
  • A keen interest in healthy living and wellbeing
  • A cool and calm head, and a strategic mind
  • Ability to read data and make decisions from it
  • Excellent customer service skills
  • Strong operational excellence
  • Trustworthy and loyal with previous keyholder responsibility
  • Must be a self starter

Desirable Experience:

  • Previous project management experience
  • Basic financial acumen


  • Competitive salary
  • KPI related bonus scheme
  • Paid holidays
  • Company discount on delicious treats

Our Mission and our Values:

  • To create insanely delicious treats from the simplest ingredients, made with love, by hand.
  • To build a store at the heart of the community
  • To be of benefit to our neighbours
  • To offer every single customer a unique and welcoming experience
  • To deliver exceptional customer service
  • To highlight who we are and what we do at every step
  • To find creative solutions
  • To build a happy and valued team


Role is based in Ranelagh, Dublin, Ireland.

To Apply:

Please send your CV,  cover letter to
Treat yourself better

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