F.A.Q

What does your name mean? 

Bó is the Irish word for cow!
No-bó is our own way of saying No-Dairy. We only use simple, natural ingredients and we don’t use dairy to make our treats. 

Are all your products suitable for vegans?

No not all, some of our Frozen Goodness flavours contain honey. However our Irish Salted Caramel and Mint Toffee flavours are vegan as we use coconut sugar to sweeten them instead. In addition, all of our chocolate range and Nutty Jars are also fully vegan.

When is the last day for Christmas orders?

Please place all Christmas orders by midnight on the 19th December for guaranteed delivery in time for Christmas within Ireland & Northern Ireland. 

I want to send chocolate to my corporate clients as a gift. Can you help me?

Absolutely! We regularly work with businesses to come up with bespoke solutions and gifting options. We can also participate in events or do pop-up concessions in office workplaces. Check out our 2021 Corporate Christmas gift offering or get in touch with gifting@nobo.ie and we’d be happy to help answer your questions.

 I don’t live in Dublin, where can I buy Nobó products?

Our Chocolate is available to purchase online and we're stocked in hundreds of locations across Ireland. We are also available in Canada and Amsterdam. You can use our Stockist page to find your nearest retailer. However many of the stores who sell our products are small, independent retailers, so we recommend calling ahead to make sure your specific flavour is in stock!

Do you ship outside of Ireland?

Yes, we can ship throughout Europe through our European site www.lovenobo.com. Please place your orders through this website to avoid longer shipping times and higher shipping costs. At present we are not shipping to the UK.

How much does shipping cost?

We offer free shipping across Ireland on all orders over 35 euro. For orders below 35 euro we charge a flat rate 5 euro shipping fee across Ireland. You can find more information here

How long will shipping take?

We endeavour to fulfil orders within 2 days, and estimate shipping will take 2 working days within Ireland,10 working days for Europe and 15 to 20 days for the rest of the world.

What is your ice cream made from and what replaces the dairy?

The base of our creamy dairy free ice cream is coconut milk and avocado, and it is sweetened with either honey or coconut sugar. All of our products are free from refined sugar, additives and gluten.

Isn’t coconut milk and avocado very fattening?

There is less fat in our ice cream than typical dairy Ice Creams. Up to 30% less. And the fats are good fats. Avocado is a monounsaturated fat, which is thought to be good for lowering cholesterol, and coconut milk is a medium chain saturated fat, which is much easier digested.

Isn’t all ice cream gluten free?

Often it is not due to a number of factors. We don't use any gums and/or stabilisers or additions (like cookie dough!), which can typically contain Gluten.

 

Are all your products vegetarian?

Yes! 

 

 Are your products suitable for diabetics?

Our products still contain sugars in the form of raw unrefined coconut sugar or honey (ice cream) and so they are not ideal. However, there is less sugar in our chocolate (50% less than traditional milk chocolate) and so might help as part of a better diet in moderation.

Is your Chocolate suitable for nut allergy sufferers?

No. All of our chocolate contains cashew nut butter.

 Does your ice cream taste of coconut?

Our Frozen Goodness has a high percentage of coconut milk so it does have a subtle coconut taste. We use a very high quality single origin coconut milk so the taste isn’t a coconut flavouring and there are no bits. Our Chocolate has a much lower percentage of coconut in it, so the taste of coconut is much less prominent.

 What is the shelf life on your products?

Our Frozen Goodness has a shelf life of 10 months from the day it’s made if stored at the correct temperature. Our Chocolate also has a shelf life of 9 months once it’s stored in a cool place away from direct sunlight. Our Nutty Jars have a shelf life of 8 months. 

 How should I store your Frozen Goodness and Choc?

Our Frozen Goodness should be stored at -18 in your home freezer. It should be treated like ice cream and will need 10 minutes to soften before it’s scoopable. Our Chocolate should be stored in a cool, dry place away from any direct sunlight. 

 

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