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F.A.Q

What does your name mean? 

Nobó is the Irish word for cow!
No-bó is our own way of saying No-Dairy. Everything we make is dairy free and handmade in Ireland.

 I want to send chocolate to my corporate clients as a gift. Can you help me?

Absolutely! We regularly work with businesses to come up with bespoke solutions and gifting options. We can also participate in events or do pop-up concessions in office workplaces. Get in touch with Rachel@nobo.ie and we’d be happy to help answer your questions.

 I don’t live in Dublin, where can I buy Nobó products?

Our Chocolate is available to purchase online and we're carried in hundreds of locations across Ireland. We are also available in Canada, Dubai, Spain, Portugal and Singapore. You can use our Stockist page to find your nearest retailer. However many of the stores who sell our products are small, independent retailers, so we recommend calling ahead to make sure your specific flavour is in stock!

 How much does shipping costs?

We offer free shipping across Ireland and the UK on all orders over 35 euro. For orders below 35 euro we charge a flat rate 5 euro shipping rate across Ireland and 10 euro for UK orders. You can find more information here

 How long will shipping take?

We endeavour to fulfil orders on the same day and estimate shipping will take 2 working days within Ireland, 6-7 working days for the UK, 10 working days for Europe and 15 to 20 days for the rest of the world.

 What is your ice cream made from and what replaces the dairy?

The base of the dairy free ice cream is coconut milk and avocado and it is sweetened with either honey or coconut sugar. All of our products are free from dairy, refined sugar and gluten.

 Isn’t coconut milk and avocado very fattening?

There is less fat in our ice cream than typical dairy Ice Creams. Up to 30% less. And the fats are good fats. Avocado is monounsaturated fat, which is thought to be good for lowering cholesterol, and coconut milk is a medium chain saturated fat, which is much easier digested.

 Where are your products made?

All our products are made in Ireland. Our Frozen Goodness is made in Co. Wicklow near the Carlow border about 15 minutes from Tullow. Our Choc is handmade in Middleton Co. Cork.

 Isn’t all ice cream gluten free?

Often it is not, due to a number of factors. We don't use any gums and/or stabilisers or additions (like cookie dough!), which can typically contain Gluten.

 Are all your products suitable for vegans?

No, some of our Frozen Goodness range contains honey. However our Irish Salted Caramel and Mint Toffee ice cream flavours are Vegan as we use coconut sugar to sweeten it instead. In addition, all of our chocolate range are fully vegan.

 Are all your products vegetarian?

Yes! 

 Are your products suitable for diabetics?

Our products still contain sugars in the form of raw unrefined coconut sugar or honey (ice cream) and so they are not ideal. However, there is less sugar (50% less than traditional milk chocolate in our CHOC) and so might help as part of a better diet in moderation.

Is the dairy-free choc' suitable for nut allergy sufferers?

No. Our choc' contains cashew nut butter.

 Does your ice cream taste of coconut?

Our Frozen Goodness has a high percentage of coconut milk so it does have a subtle coconut taste. We use a very high quality single origin coconut milk so the taste isn’t a coconut flavouring and there are no bits. Our Choc has a much lower percentage of coconut in it so the taste of coconut is much less prominent in our Choc range.

 What is the shelf life on your products?

Our Frozen Goodness has a shelf life of 10 months from the day it’s made if stored at the correct temperature. Our Choc also has a shelf life of 9 months once it’s stored in a cool place away from direct sunlight.

 How should I store your Frozen Goodness and Choc?

Our Frozen Goodness should be stored at -18 in your home freezer. It should be treated like ice cream and will need 10 minutes to soften before it’s scoopable. Our Choc should be stored in a cool, dry place. If the weather is warm we suggest storing it in the fridge to prevent it from melting.