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Country                    Free shipping                          Standard shipping Cost


Ireland                          Orders over €45                          €6


We estimate shipping will take 3-4 working days within Ireland. Please allow 6-7 working days for orders to UK and mainland Europe.


To return your product, you should mail your product to:

Nobó
47 Dunville Avenue
Ranelagh
Dublin 6

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Christmas Hours.

All orders placed before Midnight 19th December are guaranteed to arrive to their recipients in time for Christmas. For orders placed on the 20th December we will try our very best, but cannot guarantee. Our offices will be closed for Christmas 21st – 27th December. Any online orders placed during this time, will begin shipping 28th December. 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at brian@nobo.ie.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at brian@nobo.ie and send your item to:

Nobó
47 Dunville Avenue
Ranelagh
Dublin 6

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